FAQ - propCADEMY

INTRODUCTION

What is propCADEMY? 

propCADEMY is an online platform that offers variety of classes and courses. We collaborate with various organisers and partners to provide comprehensive training on various topics. 

What are the courses are available on propCADEMY?

propCADEMY offers a diverse range of courses in various fields. You can explore courses in finance, entrepreneurship, marketing, leadership, technology, personal development, and more. Our goal is to provide a well-rounded selection of courses to cater to your diverse interests and professional development needs.

Are there any prerequisites for enrolling in courses on propCADEMY?

Most of our course are designed to accommodate learners with varying levels of experience and knowledge. However, some advanced courses may require prior knowledge or completion of foundational courses. Please refer to the course descriptions for specific requirements.

How often are new courses added to propCADEMY? 

We are continuously expanding our course catalog to provide a comprehensive learning experience. New courses are added periodically, and we take user feedback and industry trends into account when developing new course offerings.



ORDERS RELATED

How can I purchase a course on propCADEMY?

Visit our website at https://edu.propcademy.com/ , browse through the available courses, and select the one you're interested in. Click on the "Add to Cart" button then checkout, and you'll be guided through the payment and registration process.

How do I know if my purchase is successful? 

A confirmation e-mail will be sent to your registered email. Follow the guide in the email to complete the registration process to acquire the ticket QR. 




Can I transfer the course I’ve purchased to my friends or family?

Please contact respective organizer through the Chat Now button for necessary arrangement or you may contact our customer service via email at cs@propcademy.com for further assistance.

What payment methods does propCADEMY accept?

propCADEMY accepts various payment methods, including major credit cards, debit cards, and online payment platforms. We strive to provide a secure and seamless payment experience for our users.

What if I encounter an issue for my orders?

You may contact our customer service via email at cs@propcademy.com for further assistance.



REFUND/CANCELLATION

Can I cancel my order?

Any cancellation or refund is dependent on the organiser’s agreed terms and conditions. We cannot perform any refund without the event organiser instruction.

Can I exchange the course I’ve purchase?

If you wish to switch courses, please contact respective organizers via the chat now button, and they will assist you in making the necessary arrangements, depending on the availability and pricing of the desired course. If you haven’t heard from the organiser, please contact us via email at cs@propcademy.com, we will try our best to connect you to the event organiser.